ChatGPT Alternative for Swiss SMEs

ChatGPT or company AI: what is the difference?

ChatGPT can help teams write, summarise, and think through a task. It can be useful for general or non-confidential work. When answers need to rely on internal contracts, offers, policies, or customer history, sources, permissions, and traceability become more important.

yeos connects approved company sources and shows which documents support an answer. Teams get not just generated text, but a verifiable starting point for their work.

Which data is transferred to ChatGPT?

Before entering or uploading company content to an external AI service, check what data is transferred, how it is processed and retained, whether it may be used for model improvement, and which contractual commitments apply to the specific plan.

According to OpenAI, content from ChatGPT Business and Enterprise is not used for training by default. On Free and Plus, content may be used for training while the "Improve the model for everyone" setting is on. For confidential data, companies should also review data location, retention and access rights with their responsible teams beforehand.

Checklist: what Swiss SMEs should look for in a ChatGPT alternative

Data location and jurisdiction: where are prompts, files, and chat histories processed and stored, and which law applies? For many Swiss SMEs, operation in Switzerland is the simplest basis for the Federal Act on Data Protection (FADP). yeos is operated at Infomaniak in Switzerland.

Data use and contracts: are inputs used to train models? Which subprocessors are involved, and how long is data retained? These points should be settled contractually before rollout, whichever provider you choose.

Permissions, sources, and logs: can you define per team or agent which documents are used? Does every answer show its sources? Can you trace later who asked what? yeos separates knowledge collections and roles, links answers to their documents, and records runs in audit logs.

Company knowledge with sources instead of chat history

A single chat can produce an answer, but it does not automatically retain the underlying documents, versions, and corrections as shared context. That makes review and reuse across a team harder.

yeos searches the sources approved for an agent, links answers to their evidence, and makes contradictions or missing information visible. People still review, add context, and decide.

When does each solution fit?

ChatGPT may suit general research, drafting, and individual productivity when sensitive internal sources are not required or the use has been reviewed accordingly. yeos suits teams that want recurring questions and workflows to draw on approved company knowledge.

Many companies use several tools. What matters is that each workflow makes clear which data may be used, who reviews the result, and how sources and accountability remain traceable.